What have customers said about our services?
We have collected some of the emails satisfied customers have sent to us. We thought we would like to share them with you - they do wonders for the moral of our staff! - If you are a customer of ours and want to see your comments on this page, please Contact us and tell us your story.
Hello,
I have just unpacked my glasses- I am very impressed with the case and the packaging, and they were so quick!! I am also very happy with my glasses, and I feel so proud that I found such a good deal on my first web purchase of buying glasses online. Your business will grow in leaps and bounds if you keep this up. I love you!:-)
Eleanor Ruskin
Vancouver CA
Specmakers.com is superb!! Your web site and your service are unbelievable. I was very suspicious of buying glasses from a website, and thought it would be impossible to buy something so personal like frames, because of style and colour and without physically going to a store, but you make it so easy on your site, and boy is I happy with them!
I don't know how you do the measurements, but they fit better than the original ones I bought from our Optometrist for about 3 times as much as these cost!
I am completely satisfied with you guys,
Suspicious customer
Sweden
I just received my glasses from you today and I must say they are fashionable & fantastic value for money
George L.- New Zealand
I ordered a pair of rimless Hingeless glasses in Stainless steel as a cheap second pair but now they are my favourite glasses!!! – I wear them all the time and get many many compliments. Well done with you business.
Jeremy Brighton
Stockholm
Dear Specmakers
I just couldn't wait to tell you how much I appreciate my new specs!!! ... I have been wearing these new glasses for about a week now and I’m constantly being told how good I look. I was disappointed at first, because they did not fit my face correctly, but my boyfriend adjusted the nose piece to fit my face and now they are perfect, but for £15 I cant complain, but other than that, no problems and now they are just right for me.
I will be your salesman from now on - do you offer commission?
Samantha Bartlett
Glasgow UK
Dear Sir/Madam,
I ordered a pair of Rimless Memory Nylon frames with thin light lenses and because the cost was so low I splashed out on all the coatings you offer – I ticked all the boxes! They are absolutely superb and fit me so well. I just had to find out what the optical shop in our shopping mall had to say about them, so I walk into the shop and asked for a quote for a similar frame, lenses, and coatings. They said they were well made, and quoted me £350, but as you know I only paid a total of £45 on your site. I cant believe it! Thank you so much for all your hard work. I will definitely recommend you to all my friends
Adrian Flack
Leicester UK
Hi
Good customer care!
Very pleased with the glasses thanks, and also the quick service.The combination of 1.9 index and small overall lens size has resulted in the lenses being as thin as I've ever had them, which I'm very pleased with - thanks.
Regards.
Huw
UK
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